Coronavirus / Covid-19

Coronavirus Frequently Asked Questions

We fully understand that these are exceptional circumstances we all find ourselves in currently. We are monitoring updates from Public Health England and the UK Government and working closely with local authorities,local crematoria and burial grounds to ensure we comply with their Coronavirus procedures.

We have compiled a list of FAQs around Coronavirus / Covid-19, and will endeavour to update this as developments occur and as questions are posed to us.

Can I arrange a funeral if I am self-isolating ?

Yes of course, we ask that you inform us of your status when contacting us.

We can help arrange your loved ones funeral over the phone, by email or via post. 

Are you still offering limousines on funerals ?

Yes we are, however there are strict guidlines that must be followed which we can advise you about should you be interested in looking at this option.

Are there delays in performing funerals ?

No, not at this time. However unfortunately due to the pandemic there is an expectation that this may change.

Are there restrictions on the number of attendees at funerals ?

Yes. Whilst funerals are permitted by the Government to still take place, there are restrictions in place regarding the numbers of attendees.

We would encourage you to restrict the number of friends and family who attend in order to help with social distancing guidelines.

Please note we do endeavour to keep these figures up to date but they are subject to change.

 

Location Numbers Permitted
Telford Crematorium Cremation : 70
Bushbury Cemetery & Crematorium Burial : 30 / Cremation : 30
Gornal Wood Cemetery & Crematorium Burial : 70 / Cremation : 30 inside, 40 outside
Sandwell Valley Crematorium Cremation : 60
Stourbridge Cemetery & Crematorium Burial : 70 / Cremation : 30 inside, 40 outside
Streetly Crematorium

West Chapel 15 inside, 15 outside

East Chapel 10 inside, 15 outside

 

 

Am I still able to follow my religious beliefs and customs ?

Yes. At this time there are no restirctions in place preventing this, however this may change depending on the advice forthcoming from the Government.

Do you have additional hygiene measures in place ?

We already operated with extremely high levels of hygiene and safety, however as per guidance from Public Health England we have taken additional steps to ensure the safety of both our clients and our staff.

Will you be accepting donations at the funeral service ?

Yes.  However with the number of attendees expected to be low, and growing concerns around the handling of cash, alternative methods such as online donations are becoming increasingly popular.